Measuring Success


Argote, Aven, Kush brainstorm on measures of success

Chart (courtesy Matt Bietz) from Olson, J. S., Hofer, E. C., Bos, N., Zimmerman, A., Olson, G. M., Cooney, D., & Faniel, I. (2008). A theory of remote scientific collaboration. In G. M. Olson, A. Zimmerman & N. Bos (Eds.), Scientific Collaboration on the Internet (pp. 73-97). Cambridge, MA: MIT Press.


Below is a collection of links to papers that use or propose measures of success for very large-scale development work.

Cataldo, M. and Herbsleb, J. D. (2011). Factors leading to integration failures in global feature-oriented development: an empirical analysis. In Proceedings, International Conference on Software Engineering, Honolulu, HI, pp. 161-170.

Crowston, K., Howison, J. and Annabi, H. Information systems success in free and open source software development: Theory and measures. Software Process: Improvement and Practice, 11, 2 (2006), 123-148.

DeLone, W. H. and McLean, E. R. Information systems success: the quest for the dependent variable. Information Systems Research, 3, 1 (1992), 60-95.

Delone, W. H. and McLean, E. R. The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19, 4 (2003), 9-30.

Iriberri, A. and Leroy, G. A life-cycle perspective on online community success. ACM Computing Surveys, 41, 2 (2009), 1-29.

Probst, G. and Borzillo, S. Why communities of practice succeed and why they fail. European Management Journal, 26, 5 (2008), 335-347.

Ramasubbu, N., Cataldo, M., Balan, R. K. and Herbsleb, J. (2011). Configuring Global Software Teams: A Multi-Company Analysis of Productivity, Quality, and Profits. In Proceedings, International Conference on Software Engineering, Honolulu, HI, pp. 261-270.

Sabherwal, R., Jeyaraj, A. and Chowa, C. Information system success: Individual and organizational determinants. Management Science, 52, 12 (2006), 1849-1864


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