Measuring Success

Resources

Argote, Aven, Kush brainstorm on measures of success

Chart (courtesy Matt Bietz) from Olson, J. S., Hofer, E. C., Bos, N., Zimmerman, A., Olson, G. M., Cooney, D., & Faniel, I. (2008). A theory of remote scientific collaboration. In G. M. Olson, A. Zimmerman & N. Bos (Eds.), Scientific Collaboration on the Internet (pp. 73-97). Cambridge, MA: MIT Press.

Papers

Below is a collection of links to papers that use or propose measures of success for very large-scale development work.

Cataldo, M. and Herbsleb, J. D. (2011). Factors leading to integration failures in global feature-oriented development: an empirical analysis. In Proceedings, International Conference on Software Engineering, Honolulu, HI, pp. 161-170.

Crowston, K., Howison, J. and Annabi, H. Information systems success in free and open source software development: Theory and measures. Software Process: Improvement and Practice, 11, 2 (2006), 123-148.

DeLone, W. H. and McLean, E. R. Information systems success: the quest for the dependent variable. Information Systems Research, 3, 1 (1992), 60-95.

Delone, W. H. and McLean, E. R. The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19, 4 (2003), 9-30.

Iriberri, A. and Leroy, G. A life-cycle perspective on online community success. ACM Computing Surveys, 41, 2 (2009), 1-29.

Probst, G. and Borzillo, S. Why communities of practice succeed and why they fail. European Management Journal, 26, 5 (2008), 335-347.

Ramasubbu, N., Cataldo, M., Balan, R. K. and Herbsleb, J. (2011). Configuring Global Software Teams: A Multi-Company Analysis of Productivity, Quality, and Profits. In Proceedings, International Conference on Software Engineering, Honolulu, HI, pp. 261-270.

Sabherwal, R., Jeyaraj, A. and Chowa, C. Information system success: Individual and organizational determinants. Management Science, 52, 12 (2006), 1849-1864

 

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